Frequently Asked Questions
We’ve answered some of the most common questions to help you plan your stay at Gangtok Prime Hotel & Spa.
What are the check-in and check-out timings?
Check-in is at 2:00 PM and check-out is at 11:00 AM. Late check-in can be requested. Early check-in and late check-out are subject to availability, and additional charges may apply.
What types of rooms are available?
We offer Deluxe Rooms, Executive Rooms, Family Rooms and Junior Suites, with different options to suit couples, families and individual travellers. You can explore the available options on our All Rooms Page.
What amenities are available in the rooms?
Our rooms include comfortable beds, 24/7 hot running water, Wi-Fi, television, tea and coffee facilities, attached shower facilities, essential toiletries and daily housekeeping. Room service and laundry service are also available.
Do the Executive Rooms have balconies?
Yes. All Executive Rooms feature a private balcony with hill and mountain views, providing a pleasant space to relax during your stay in Gangtok.
Do the Family Rooms have balconies?
No. Family Rooms do not have balconies, but they offer generous interior space for families travelling together and provide a comfortable setting for a relaxing stay.
Does the Junior Suite have a balcony?
Yes. The Junior Suite features a large private balcony and is one of our larger room categories, offering additional space for guests looking for a more spacious stay.
Can you arrange local sightseeing in Gangtok?
Yes. Our reception team can assist with local sightseeing and transportation arrangements around Gangtok. Guests can speak with our team after arrival to plan their local excursions.
Can you arrange tours to other parts of Sikkim?
Yes. We can assist with travel arrangements to destinations across Sikkim, including Tsomgo Lake, Nathula Pass, Baba Harbhajan Singh Temple, Rumtek, Ravangla, Namchi and Pelling. Certain destinations require permits and advance arrangements.
Do I need a permit for Nathula or Tsomgo Lake?
Yes. Permits are required for certain restricted areas. Our reception team can provide guidance and assist with the necessary arrangements for your visit.
Can I arrange sightseeing after I arrive?
Yes. Guests can speak with our reception team after arrival for assistance with sightseeing, tours and transportation arrangements, making it convenient to plan activities during your stay.